Privacy Policy

 


We are committed to safeguarding the privacy of our website visitors. This policy sets out how we will treat your personal information.

 

(1) What Information Do We Collect?


We may collect, store and use the following kinds of personal data:

 

(a) information about your computer and about your visits to and use of this website including your IP address, geographical location, browser type, referral source, length of visit and number of page views;

 

(b) information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services;

 

(c) information that you provide to us for the purpose of registering with us including your full name, address, postcode, telephone number and email address;

 

(d) information that you provide to us for the purpose of subscribing to our website services, email notifications and / or newsletters;

 

(e) any other information that you choose to send to us.

 

(2) Cookies

 

Cookies are short pieces of data that are sent to your computer when you visit a website. On subsequent visits this data is then returned to that website. Cookies allow us to recognize you automatically whenever you visit our site so that we can personalize your experience and provide you with better service. We also use cookies for fraud prevention.

 

We may use both “session” cookies and “persistent” cookies on the website. We will use the session cookies to keep track of you whilst you navigate the website and we will use the persistent cookies to enable our website to recognize you when you visit. Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.

 

Most browsers allow you to refuse to accept cookies. For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block All Cookies” using the sliding selector. This will however have a negative impact upon the usability of many websites, including this one. If your web browser is set to refuse cookies from our website, you will not be able to complete a purchase or take advantage of certain features of our website, such as storing items in your Shopping Cart or receiving personalized recommendations. As a result, we strongly encourage you to configure your web browser to accept cookies from our website.

 

(3) Using Your Personal Data


Personal data submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

 

We may use your personal information to:

 

(a) administer the website;

 

(b) improve your browsing experience by personalizing the website;

 

(c) enable your use of the services available on the website;

 

(d) send to you goods purchased via the website, and supply to you services purchased via the website;

 

(e) send statements and invoices to you, and collect payments from you;

 

(f)  send you general (non-marketing) commercial communications;

 

(g) send you email notifications which you have specifically requested;

 

(h) send to you marketing communications relating to our business which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);

 

(i) provide third parties with statistical information about our users. However, this information will not be used to identify any individual user;

 

(j) deal with enquiries and complaints made by or about you relating to the website.

 

We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.

 

All our website financial transactions (credit and debit card payments) are handled through our payment services provider, Sage Pay. You should only provide your personal information to Sage Pay after reviewing the Sage Pay privacy policy (available at www.sagepay.com/privacy_policy.asp). We will share information with Sage Pay only to the extent necessary for the purposes of processing payments you make via our website.

 

(4) Disclosures


We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy.

 

In addition, we may disclose information about you:

 

(a) to the extent that we are required to do so by law;

 

(b) in connection with any legal proceedings or prospective legal proceedings;

 

(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); and

 

(d) to the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling.

 

Except as provided in this privacy policy, we will not provide your information to third parties.

 

(5) Security Of Your Personal Data


We will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information.

 

All our login, account and checkout pages are hosted on a secure server and protected by a Geo Trust QuickSSL certificate. This means that all electronic transactions you make to or receive from us will be encrypted. When you get to the checkout you will notice the presence of a padlock in the address bar of your browser. The padlock is a universal way of letting you know that the site you are on is safe and your details will be kept secure.

 

Of course, data transmission over the internet is not without risk, and we cannot absolutely guarantee the security of personal data sent over the internet.

 

You are responsible for keeping your password and user details confidential. We will not ask you for your password.

 

(6) Policy Amendments


We may update this privacy policy from time to time by posting a new version on our website. You should check this page each time you place an order to ensure you are happy with any changes to our privacy policy.

 

(7) Your Rights


You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to the payment of a fee (currently fixed at £10.00).

 

(8) Third Party Websites


The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

 

(9) Updating Information


Please let us know if the personal information which we hold about you needs to be corrected or updated.

 

(10) Contact


If you have any questions about this privacy policy or our treatment of your personal data, please write to us by email to sales@theglovestore.co.uk or by post to:

 

The Glove Store Limited
Unit 5A Colyton Business Park
The Wheeler's Yard
Colyton
Devon
EX24 6DT

 

(11) Data Controller


The data controller responsible for our website is The Glove Store Limited.

 

Our data protection registration number is TBA shortly.