Delivery Information for UK & Europe

Christmas Delivery Schedule (UK)

Need your order before Christmas?

Order before 3:30pm on Thursday 21st December 2017 – DPD next working day delivery

Order before 3:30pm on Monday 18th December 2017 – Economy delivery (under 2kg) Royal Mail 3 to 4 days

Saturday 23rd December 2017 – Monday 1st January 2018: Closed*

*(Orders can still be placed on the website while we are closed but will not be dispatched until we reopen on 2nd January 2018)

                                                                                                                            

United Kingdom - Delivery Information

England, Wales, Scottish Borders & Lowlands

Orders over £65 exc VAT – FREE DELIVERY

Orders under £65 exc VAT – £5.95 (exc VAT)

Delivery is made by DPD on the next working day following the date of dispatch. 


Economy option for orders under 2kgs* (including packaging) – £2.95 (exc VAT)

Delivery is made by Royal Mail within 4 working days (including Saturdays) following the date of dispatch.

*(The weight of your order will be automatically calculated & this option will be made available at Checkout if applicable) 


Scottish Highlands & Islands, Northern Ireland, Isle of Man, Scilly Isles & Channel Islands 

Orders under 2kgs* delivery is made by Royal Mail, within 5 working days (including Saturdays) following the date of dispatch.

Orders over 2kgs* delivery is made by DPD, within 3 working days following the date of dispatch.  

  0 - 2kgs

 3 - 15kgs

16 - 30kgs

31 - 45kgs

46 - 60kgs

61 - 75kgs

76 - 90kgs

   91kg +

    £2.95

   £15.00

   £30.00

   £45.00

   £60.00

   £75.00

   £90.00

  £105.00 

 

The delivery charge will be based on the weight * of your order (including packaging).

*(The weight of your order will be automatically calculated & the delivery charge will be shown on the Checkout page)

 

The following postcodes are included in this section: - 

AB36 – AB38, AB55 – AB56, BT1 – BT49, BT51 – BT57, BT60 – BT71, BT74 – BT82, BT92 – BT94, BT99, FK17 – FK21, GY1 - GY10, HS1 – HS9, IM1 – IM9, IM99, IV1 – IV56, IV63, JE1 - JE4, KA27 – 28, KW1 – KW17, PA20 – PA49, PA60 – PA78, PH19 – PH26, PH30 – PH44, PH49 – PH50, TR21 – TR25,  ZE1 – ZE3.


For UK Mainland orders dispatched by DPD

As the UK’s leading parcel delivery brand, DPD will ensure you are kept up to date with the process of your order, with SMS text message and email confirmations every step of the way, and estimated delivery times to make sure everything is as convenient for you as possible.

 

The Services offered by DPD

  • SMS text message and email notification at the time of dispatch.
  • Tracking details, including real time tracking on a map, with estimated time of arrival.
  • SMS text message and email confirmation if you’re not home at the time of delivery.
  • SMS text message and email notification on the morning of the delivery, providing a one-hour time slot for convenience.
  • SMS text message and email confirmation, with photographic evidence, showing the safe place where your order has been left – if requested.

 

During the DPD delivery process you can:

  • Change the delivery date.
  • Request the driver leaves your package in a safe place.
  • Request that the delivery is left with a neighbour – whether it’s a specific person, or whoever’s home on your street.

Europe - Delivery Information

We currently ship to the following European countries. Please refer to the tables below for the relevant delivery charge & transit time: -

Transit Times -

Country

Zone

Transit Time – Working Days

Belgium

1

3

France

1

3

Germany

1

3

Luxembourg

1

3

Netherlands

1

3

Country

Zone

Transit Time – Working Days

Austria

2

4

Denmark

2

4

Country

Zone

Transit Time – Working Days

Czech Republic

3

5

Italy

3

5

Republic of Ireland

3

3

Slovakia

3

5

Spain

3

5

Country

Zone

Transit Time – Working Days

Croatia

4

7

Estonia

4

6

Finland

4

6

Hungary

4

5

Poland

4

5

Portugal

4

5

Slovenia

4

6

Sweden

4

6

Country

Zone

Transit Time – Working Days

Bulgaria

5

7

Greece (Including Islands)

5

9

Latvia

5

6

Lithuania

5

6

Romania

5

7

 

European Delivery Charges: -

Zone

0 - 16kgs

17 – 33kgs

34 – 50kgs

51 – 67kgs

68 – 84kgs

85 – 101kgs*

1

£15.00

£30.00

£45.00

£60.00

£75.00

£90.00

2

£17.00

£34.00

£51.00

£68.00

£85.00

£102.00

3

£20.00

£40.00

£60.00

£80.00

£100.00

£120.00

4

£24.00

£48.00

£72.00

£96.00

£120.00

£144.00

5

£30.00

£60.00

£90.00

£120.00

£150.00

£180.00


* Please contact us for carriage rates for orders weighing more than 102kgs

The delivery charge will be based on the weight * of your order (including packaging).

*(The weight of your order will be automatically calculated & the delivery charge will be shown on the Checkout page)


Orders received by 3.30 pm will usually be dispatched on the same day. Deliveries are made Monday to Friday and are not time specific.

The delivery times quoted above should be used as a guide only and whilst we will do our utmost to achieve them they are not guaranteed.

We are unable to deliver to BFPO addresses or PO Box numbers.

Please note that all prices quoted for delivery charges exclude VAT.